User Profile and Provisioning Engineer
Primary Location
:LT-VilniusJob Type
:PermanentPosting Range:09/02/2012 - Ongoing
Description
This role is for a technical expert in End User experience engineering, focusing on provision, presentation and profile technologies. This is not a support role.
As a User Profile and Provisioning Engineer, you will:
- Contribute to the Design, Development and Proof of Concept (POC) for new Technology
- Interpretate Component Designs and other detailed designs into installable and deliverable solutions
- Develop installation and integration guides to aid implementation of solutions
- Develop Post Implementation "Best Practice, Troubleshooting and Operational guides" to aid support of installed services
- Resolve 4th Line problems, including: problem management, root cause analysis and implementation of remedies. This also includes:
- Close liaison with the Service Management and 2nd / 3rd line production/support functions
- Technical review of affected systems with a view to alleviating problems inherent in design, configuration and /or implementation
- The provision of advice and consultancy aimed at minimising the occurrence and impact of service incidents through process improvement
- Automation of recurring issues to minimize support overhead
Qualifications
We expect that you have:
- Expert knowledge of the following technologies:
- Windows XP, Vista, Windows 7
- Windows profiles
- Logon scripts
- GPO
- Citrix Presentation Server and Xen App, 4, 5, 6
- Appsense Application manager and Environment Manager
- Scripting
- IE, HTML, jscript
- Knowledge of the following (desirable):
- Citrix Xen Desktop
- MS Windows Server 2003, 2008
- SCCM
- IIS
- Familiar with all browser engines, Safari, Firefox, IE, Chrome…
- App-V
- Active Directory
- Mobile platforms, IOS, Android
- SQL
- LAN/WAN, Ethernet, TCP/IP
- Firewalls, DMZ, Tunnels, proxies
- Virtualisation technologies, VMware ESX
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- Working knowledge of the following will better integrate a successful candidate with the portal branch of the team:
- .net VS c#
- QA / testing
- Jira
- Web 2.0
- N-tier architecture
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