Application Support Programmer, (Sydney, Australia)

Take the next step in your career with a global organisation Challenging and rewarding work opportunity Coffey International Limited (Lane Cove office) Let your achievements do the talking in this challenging and rewarding technical support role. The organisation Coffey International Limited is a specialist professional services consultancy specialising in geosciences, international development, and project management. Operating for more than 52 years, we are well known in our markets for deep technical skills and market-leading solutions to complex tasks. Coffey is listed on the Australian Securities Exchange (ASX: COF). At Coffey, all of our people are dedicated to sharing our clients’ challenges - providing value by pushing the boundaries of technical excellence to achieve extraordinary outcomes. The role Reporting to the Systems Integration Team Leader, the role of Application Support Programmer will be accountable for ensuring on-going technical support and customisation of the Epicor application platform. As part of your role you will assist the ERP Support team in the resolution of coding and data issues, design and construction of interfaces to other systems and construct reports using Crystal reports & Microsoft SQL SSRS. Key responsibilities of this role will include but are not limited to: Ensuring continuous stable operation of the E4SE web applications Assisting the Service Desk in the resolution of complex installation issues with Financial and ancillary client software Timely resolution or escalation of helpdesk tickets for complex technical issues Assisting the ERP Support Team Leader with management of escalated issues with the vendor, and tracking of resolution Development of system enhancements, interfaces and reporting; source code management; documentation and testing The person An experienced programmer, you will hold a degree from a recognised tertiary institution. Specific technical certificates in database development would also be an advantage. Essential to this role will be your: Excellent analytical, conceptual and problem solving skills Experience with MS SQL Server 2005/08. Solid Microsoft SQL Server skills (SQL coding of queries and stored procedures; profiling; basic database administration skills) Experience in the Microsoft BI suite in particular SSRS and SSIS Knowledge of one or both of: C# or jscript Knowledge of Microsoft Visual Studio Experience producing technical support and user documentation Experience with support and customisation of a .Net web-based application using a Microsoft SQL Server database. The successful candidate will have a passion for developing innovative and practical solutions, exceptional written and verbal communication skills and a strong customer focus. You will demonstrate an ability to prioritise and meet reporting deadlines in a busy project environment. Imperative to this role will be your attention to detail a capacity to learn quickly, to work well in a team and to be able to think ‘on your feet’. Joining a regionally dispersed team of technical professionals, you will enjoy a high performance culture of service excellence and innovation and a variety of cross border projects and opportunities. As a multi-specialist consultancy, a career with Coffey exposes you to world class expertise, both in-house and in partnership with our acclaimed joint venture and alliance partners. Agency applications will not be accepted for this position Please note, you must hold Australian work rights to apply for this position Coffey International Limited is an equal opportunity employer; men and women are encouraged to apply to this opportunity. We also welcome applications from indigenous Australians. For more information about Coffey, please visit coffey.com

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