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Service Center Agent

1917801
GE Healthcare
Healthcare Eastern & African Growth Markets
GE Healthcare’s Healthcare Systems business provides a wide range of technologies and services for clinicians and healthcare administrators that can help caregivers improve the consistency, quality and efficiency of patient care everywhere. These technologies advance every phase of patient care, from diagnostic imaging to routine testing to life-critical care. With X-ray, Women’s Health, Computed Tomography, Magnetic Resonance, Molecular Imaging, Diagnostic Cardiology and Interventional technologies, GE creates industry-leading products that allow clinicians to see inside the human body more clearly than ever. In addition, with efforts in ultrasound, ECG, bone densitometry, patient monitoring, incubators and infant warmers, respiratory care, anesthesia management and a wide range of technologies and services for clinicians and healthcare administrators, GE’s Healthcare Systems business enables clinicians to provide better care for millions of patients every day - from wellness checkups to advanced diagnostics to life-saving treatment.
Service Center Agent
Experienced
Services
Call Center Services
Turkey
Ankara
06520
No
Service Center Agent participates in the daily operations of the call center.
This Service Center Agent serves as the primary contact between the customer and GE Healthcare Service Support. Call Center specialists are the face of GE Healthcare to our highly valued customers.
University degree,
Ability to communicate using English,
Equivalent work experience; prior demonstrated experience working in a customer service role.
Demonstrated understanding of the product area as it relates to the customer segment
Demonstrated analytical thinking/problem solving ability,
Ability to think clearly and quickly and empathize in high-pressure clinical situations
Tenacity & creativity in handling customer issues,
Demonstrated multi-tasking skills,
Advanced computer skills
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