SHELL Senior Business Analyst
Responsibilities:
Ensure business operations (manage technical tasks) for the applications per agreed SLA/costs.
Business Operations include:
Business Operations include:
- Assess and document business requirements
- Coordination of development activities relating to the existing or new applications in the agreed time-frame
- Delivery of IT 3rd level support and project services for P&T local laboratory systems.
- Service performance,tracking and reporting
- Manage IT activities including steering offshore technical support as required.
- Release,change and issue management of new and updated applications
- Ensure use of Shell standards and procedures
- Managing, planning, coordinating and controlling the test effort
- Define the Release Plan
- Assess Service Level basics / boundaries,align with current support
- Define and coordinate the Training and User Support Approach, including documentation
- Validate / align deployment procedures
- Create cut-over plans
- Define Deliverables,Test plan,release plan,training plan,cut- over plan
- Draw-up Use case document
- Coordinate Testing
Requirements:
- Analysis skills and experience
- Project management knowledge (PMI)
- General IT knowledge related to laboratory systems, web hosting, Oracle & SQL Server RDBMS, .Net technology, Unix/Linux scripting.
- Knowledge of and experience in the Energy Industry, and preferably Shell, this includes:
- Used to work in/Familiar to a technical and lab environment
- Capable of understanding the various Technical and Laboratory working environments and in their context
- Capable of dealing with a Complex and multi dimensional environment
- Technical understanding of system being analyzed and how it affects the various business units.
- Other Required Skills
- Excellent analysis skills
- Strong learning attitude
- Good communication and interpersonal skills
- Ability to handle concurrent tasks with appropriate priority
- The business analyst should be able analyze the various business models to determine how it integrates with technology
- Good presentation skills and ability to communicate with various Audiences/Stakeholders, including Business/End users, Managers, and Members of the IT team and Support Organization.
- Change skills and experience in order to change the “Way of Working” while certain new or updated Applications are rolled-out. Capable to direct education necessities.
Application Deadline: Wednesday 24 July 2013
For more details and to apply, please click here.
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