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TechnoServe Country Manager, Zambia

Reports to: Regional Director of West and Southern Africa

Location: Lusaka, Zambia

Travel: moderate travel within Zambia and internationally

I. TechnoServe Background:

TechnoServe is an international, non-profit economic development organization founded in 1968 out of a conviction that a vibrant private sector is an essential foundation for economic growth and poverty reduction. TechnoServe undertakes targeted, catalytic technical assistance and other programming to increase the competitiveness of entrepreneurs, businesses and industries that in-turn provide sustainable employment, inclusion of the poor and increased incomes. TechnoServe operates in 25 developing countries with over 1000 employees. A substantial portion of our work is in agriculture, enhancing farm productivity and commodity quality and addressing gaps in processing and other agribusiness capacities. Our programs increase smallholder access to new technologies, aggregation and storage mechanisms, markets, critical information and finance. TechnoServe also undertakes structured programs to identify and support high potential entrepreneurs in various sectors through leadership mentoring networks, formalization support, access to capital and development of sustainable business services such as accounting, finance, marketing and human resource management.

TechnoServe Zambia will be the organization’s newest country program. We currently have two high-profile projects operating in country. Through a project with General Mills, TechnoServe is transforming the food processing industry and creating more market opportunities for smallholder farmers by working directly with food processors to improve quality and increase market share. Through a partnership with the Bill & Melinda Gates Foundation, TechnoServe is supporting the growth of the soya industry by improving the quality of production and processing of soya for animal feed and edible oils. As part of that project, we are also establishing the first regional soya association in southern Africa to improve competitiveness of the soya industry in southern Africa on a global scale.

We are seeking an innovative, entrepreneurial leader who can launch TechnoServe Zambia, grow th e business over time, and achieve major impact for the benefit of Zambian smallholder farmers and small businesses.

II. PRIMARY PURPOSE & FUNCTION:

Lead all aspects of TechnoServe’s operations in Zambia to achieve sustainable economic development in a cost-effective manner.

Impact: Strategically select areas of work, partnerships and methodologies that most effectively contribute to poverty reduction, and assure excellence of implementation through total quality management and evidence-based decision-making.
Leadership: Develop, inspire and enable a team of Zambia and international professionals to deliver high quality results, and effectively manage human resources, finance and back office functions to optimize cost-effectiveness.
Fundraising: Secure funding to sustain and grow TechnoServe’s contribution to the economic development of Zambia.

III. DUTIES & RESPONSIBILITIES:

The duties and responsibilities of this position fall into four broad categories: Fundraising, Operations, Leadership (people and strategy) and Administration.

Leadership
• Regularly develop and adapt the country strategic vision and direction and execute it in keeping with TechnoServe’s overall strategic plan;
• Establish and foster relationships with a broad network of donors, practitioners, government representatives and business leaders in the Zambian economic development field, assimilating and contributing to new developments in the sector;
• Recruit, orient and provide for the professional development of highly effective staff in all functions;
• Motivate, inspire and enable a team of Zambian and international professionals to deliver high quality results
• Identify and pursue innovative solutions to poverty reduction

Fundraising
• Identify opportunities where TechnoServe can play a role in catalyzing more competitive, inclusive industries and entrepreneurship;
• Undertake industry assessments, market research and other analytical exercises that generate insight into opportunities for TechnoServe to achieve its mission
• Secure funding for the country program by developing concepts, leading sound project design and writing winning proposals;
• Cultivate and maintain TechnoServe in-country partner and donor relationships with USAID and other US government agencies; local government, bilateral and multilateral development/donor organizations; foundations and relevant local NGOs; private sector associations and corporations.

Operations
• Oversee the design, planning and high quality, timely execution of TNS programs in the field;
• Plan for and execute robust monitoring and evaluation of program outputs and outcomes;
• Ensure cost-effective delivery of donor and client commitments
• Contribute to the documentation and sharing of knowledge within the broader TechnoServe community

Administration
• Ensure high quality and timely donor reporting;
• Oversee all TechnoServe Zambia financial affairs, including budgets, adherence to effective internal financial controls and review of monthly financial reporting;
• Act as legal representative of TechnoServe in Zambia, conducting all affairs with the government, the media and partners in keeping with TNS policies and procedures;
• Maintain good governance practices for all TechnoServe related entities in Zambia in accordance with Zambian law;
• Responsible for participation and compliance with all TNS corporate processes such as the annual planning process, attendance at the annual CD meeting, preparation of Program Status and pipeline reports and overseeing the correct and complete updating of the core indicator database.


IV. KNOWLEDGE & EXPERTISE:

• Advanced degree in business, economics, agriculture or related field with 10-15 years solid professional experience with progressively higher levels of responsibility
• A minimum of 2 years experience leading a business unit or large-scale project with responsibility for all aspects of operations
• A minimum of 5 years experience working in a developing country, preferably in east or southern Africa.
• Demonstrated ability to form, motivate and lead a diverse team to achieve results
• Proven capacity to represent your organization among a diverse range of stakeholders and to fundraise effectively
• Clear evidence of operations management and administration skills
• Strong diplomatic skills to support effective work with government, implementing partners and donors
• Prefer private sector experience in management consulting, agri-business and/or food processing, financial services or equivalent with strong entrepreneurial skills
• Strong analytical as well as oral and written communications skills a must
• Fluent reading, writing, speaking and computer literacy skills in English
• Good working knowledge of economic development, agricultural value chains and entrepreneurship promotion

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TechnoServe is an Equal Opportunity Employer. Women are encouraged to apply.