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Customer Service Assistant - Damco, Alexandria, Egypt

Key Responsibilities• Ensure Customer orders are processed promptly and accurately.
• Work closely with internal departments (Sales, Operation & Procurement) to coordinate customer’s orders.
• Work along with operations to ensure customer’s performance measures are met.
• Ensure global IOP guidelines are adhered to.
• Timely opening & closing Job costing files.
• Ensure billing of services to client promptly & accurately.
• Troubleshoot all challenges to resolution and ensure proper communicated with all stakeholders.

Who we are looking for• Previous experience in Logistics industry is preferred.
• Perfect command of English
• Excellent Communication skills.
• Ability to handle stress & work in a group.

Customer Service Assistant - Damco, Alexandria, Egypt