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TECHNICAL TRAINER/ASSOCIATE DATABASE MANAGER

10:37:00 PM

Council on Foreign Relations
Human Resources Office
58 E. 68th St., New York, NY 10065
FAX:  (212) 434-9893
Follow us on Twitter: @CFR_HR
The Technical Trainer/Associate Database Manager will act as the Council’s (CFR) institutional trainer for all applications of the Information Services department. He/she will also assist with the management of CFR’s extensive database.  The principal responsibilities of this position will include (but are not limited to):
Conduct a high volume of staff training using a multi-faceted approach that includes but is not limited to white board, videos, Webex, videoconferencing, and standard instructor-led methods
  • Develop and conduct training on a number of applications; including Microsoft Word and Excel including advanced functions, computer security protocol, use of CFR’s Customer Relationship Management database system, and use of CFR’s ShoreTel phone system
  • Assist with the management of CFR’s extensive database; including duplicate record management, organization and sub-organizations records, updating member records, and quality control of users’ database entries
  • Provide support for record queries; including creation of queries to import files, writing queries for statistical and list building output, and maintaining and documenting existing queries
  • Provide technical support on client software upon request
  • Provide departmental and project support upon request

Qualifications

Preferred Qualifications:
  • BA degree or similar education in a related field, with strong academic credentials
  • Minimum 3  years related experience as a technical trainer in the areas stated above
  • Strong experience in developing training programs in the areas outlined above
  • Strong knowledge of databases, queries, and Boolean logic
  • Strong knowledge of SQL Server; pervasive SQL skills a plus
  • Excellent understanding of Microsoft Office Suite, including advanced functions
  • Strong understanding of relational database theory, design, maintenance, and query construction
  • Excellent presentation skills
  • Familiarity with desktop operating systems
  • Excellent interpersonal, communication, and writing skills
  • Proven ability to be a highly productive, results-oriented problem solver; project management experience; ability to work independently and as part of a team
  • Outstanding organizational skills and attention to detail
  • Ability to work flexible hours, including periodic staff weekend coverage
  • Ability to lift and carry weight of up to 20 pounds
Founded in 1921, the Council on Foreign Relations (CFR) is a leading nonprofit membership organization, research center, and publisher, with headquarters in New York, an office in Washington, DC, and programs nationwide. It is dedicated to increasing America’s understanding of the world and contributing ideas to U.S. foreign policy. CFR’s 4,000+ members are leaders in international affairs and foreign policy. CFR also publishes Foreign Affairs, the preeminent journal on global issues, and provides up-to-date information about the world and U.S. foreign policy on its award-winning website, CFR.org.

Contact Details

Contact:
Human Resources
Telephone:
212-434-9400
Email:
humanresources@cfr.org

Application Instructions

Qualified candidates should email or fax a resume and cover letter to the Human Resources department athumanresources@cfr.org.  PLEASE INCLUDE THE POSITION NAME IN THE SUBJECT OF YOUR EMAIL.  The Council on Foreign Relations is an equal opportunity employer and actively seeks candidates from a diverse background.    

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