Deliver strong performance at the outstation, whilst managing relationships with relevant internal and external parties.
Ensure 3rd party resources are utilized in such a manner that maximum revenue and productivity can be achieved within given constraints.
Ensure that all airport activities are delivered safely and securely in compliance with Etihad corporate, local and CAR OPS regulatory standards.
Manage and audit Service Level Agreements with Ground Handling Agencies.
Maintenance of Emergency Response and Business Continuity plans.
Ensure that opportunities to optimize airport revenues are identified and delivered.
Ensure the Performance Management of team members is carried out in accordance with the Etihad Airways values.
Ensure that all ground services business is delivered in accordance with the Etihad values.
Delivery of delay, disruption and diversion plans.
Other ad hoc duties as detailed by the business as and when required.
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