DIRECTOR OF MARKETING & CUSTOMER RELATIONS
KING FAISAL HOSPITAL, KIGALI IS LOOKING FOR SUITABLE CANDIDATE TO FILL THE POSITION BELOW :
Director of Marketing & Customer Relations
JOB SPECIFICATION
-A minimum of Masters degree in Marketing, Public Relations, Mass Communications, evidence of structured professional development
-5 years experience in management with a minimum of 3 years in a marketing and sales position in a complex organization with a proven track record in Customer Relations Management
-Proven competencies in the development and implementation of strategy, business planning and project management. Strong understanding of customer and market dynamics and requirements.
-Proven ability to oversee all marketing, advertising and promotional staff and activities.
-Able to plan ahead and develop schedules for future event
-He/she should have strong written and verbal communication skills.
-Must have excellent use of languages: (English, French and Kinyarwanda,
Professional attitude with good inter-personal and communication skills.
-Excellent IT skills
KEY RESPONSIBILITIES
Prepare or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports.
- Respond to requests for information from the media or designate another appropriate spokesperson or information source.
-Establish and maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups.
- Plan and direct development and communication of informational programs to maintain favorable public and stockholder perceptions of an organization's accomplishments and agenda.
- Confer with production and support personnel to produce or coordinate production of advertisements and promotions.
- Arrange public appearances, lectures, contests, or exhibits for clients to increase service awareness and to promote goodwill.
- Study the objectives, promotional policies and needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, hospital image and services. -Confer with other managers to identify trends and key group interests and concerns or to provide advice on business decisions.
- Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for organizations, or individuals.
-Coach client representatives in effective communication with the public and with employees.
-Prepare and deliver speeches to further public relations objectives.
-Purchase advertising space and time as required to promote hospital marketing
-Plan and conduct market and public opinion research to test hospital services or determine potential for hospital success, communicating results to client or management.
Qualified and Interested candidates for the above positions should submit: a written application, 2 photos passport photos, a filled application form (available on the KFH, K website), a Curriculum Vitae, a Copy of the National Identification, Photocopies of academic credentials and Recommendations letters from the previous employers to the attention of the CHIEF EXECUTIVE OFFICER , KING FAISAL HOSPITAL RWANDA on the address above.
Closing date: Friday 29th, 2013 at exactly 4:30pm
Only shortlisted candidates will be contacted
Ag. Chief Executive Officer
Dr. BUTERA M. Alex
Director of Marketing & Customer Relations
JOB SPECIFICATION
-A minimum of Masters degree in Marketing, Public Relations, Mass Communications, evidence of structured professional development
-5 years experience in management with a minimum of 3 years in a marketing and sales position in a complex organization with a proven track record in Customer Relations Management
-Proven competencies in the development and implementation of strategy, business planning and project management. Strong understanding of customer and market dynamics and requirements.
-Proven ability to oversee all marketing, advertising and promotional staff and activities.
-Able to plan ahead and develop schedules for future event
-He/she should have strong written and verbal communication skills.
-Must have excellent use of languages: (English, French and Kinyarwanda,
Professional attitude with good inter-personal and communication skills.
-Excellent IT skills
KEY RESPONSIBILITIES
Prepare or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports.
- Respond to requests for information from the media or designate another appropriate spokesperson or information source.
-Establish and maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups.
- Plan and direct development and communication of informational programs to maintain favorable public and stockholder perceptions of an organization's accomplishments and agenda.
- Confer with production and support personnel to produce or coordinate production of advertisements and promotions.
- Arrange public appearances, lectures, contests, or exhibits for clients to increase service awareness and to promote goodwill.
- Study the objectives, promotional policies and needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, hospital image and services. -Confer with other managers to identify trends and key group interests and concerns or to provide advice on business decisions.
- Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for organizations, or individuals.
-Coach client representatives in effective communication with the public and with employees.
-Prepare and deliver speeches to further public relations objectives.
-Purchase advertising space and time as required to promote hospital marketing
-Plan and conduct market and public opinion research to test hospital services or determine potential for hospital success, communicating results to client or management.
Qualified and Interested candidates for the above positions should submit: a written application, 2 photos passport photos, a filled application form (available on the KFH, K website), a Curriculum Vitae, a Copy of the National Identification, Photocopies of academic credentials and Recommendations letters from the previous employers to the attention of the CHIEF EXECUTIVE OFFICER , KING FAISAL HOSPITAL RWANDA on the address above.
Closing date: Friday 29th, 2013 at exactly 4:30pm
Only shortlisted candidates will be contacted
Ag. Chief Executive Officer
Dr. BUTERA M. Alex
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