E-GOVERNMENT AGENCY JOBS MARCH 2013

THE E-GOVERNMENT AGENCY (EGA)
The e-Government Agency (eGA) is established under the Executive Agencies
Act, Chapter 245 as a semi-autonomous institution, with the mandate of
coordination, oversight and provision of e-Government initiatives and
enforcement of e-Government standards in the public service. The establishment
of eGA is one among several initiatives by the Government to operationalize the
National ICT Policy (2003).
The establishment of the Agency is the execution of the Cabinet directives to
President’s Office Public Service Management (PO-PSM) in 2004 and the
Presidential Instrument Government Notice No. 494 A of 17/12/2010 that
mandated PO-PSM, to develop an e-Government Policy and ensure its
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implementation by establishing an Agency to coordinate, oversee and promote e-
Government initiatives in MDAs and LGAs.
eGA envisions to be recognised as a leading innovative institution, enabling the
use of ICT for improving public service delivery. The mission of the Agency is to
provide an enabling environment to Ministries, Independent Departments,
Agencies (MDAs) and Local Governemnt Authorities (LGAs) through
coordination, oversight and promotion of ICT usage for improvement of service
delivery in the public service. The Agency is committed to uphold five core values
namely integrity, innovation, customer centric, collaboration and best practices.
To achieve its vision and mission, the Agency is determined to create an
environment where MDAs and LGAs can use ICT to increase access and deliver
improved services to government employees, citizens and businesses.
The services to be offered to MDAs and LGAs include systems, applications,
shared infrastructure, standards, guidelines, consultancy, advice and technical
support. MDAs and LGAS will use the above services to improve their internal
management and capacity to offer services to citizens (G2C), businesses (G2B),
and government employees (G2E).
27.1 ASSISTANT DIRECTOR e-GOVERNMENT NETWORKS - 1 POST
- (RE-ADVERTISED)
27.1.1 REPORTS: TO THE DIRECTOR OF CENTRAL INFRASTRUCTURE AND
OPERATIONS
27.1.2 JOB PURPOSE:
Managing Network Infrastructure and oversee stable operation of the entire government
network.
27.1.3 KEY DUTIES AND RESPONSIBILITIES
• Head of Government Network Section
• To manage government networks oversee the implementation and support of the
technology infrastructure and technology platforms to ensure trouble-free delivery of
day to day activities, direction, and support for all of government technical
infrastructure.
• To provide systematic documentation, evaluation and monitoring of current
infrastructure systems.
• To facilitate and maintain strategic vendor relations.
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• To define all infrastructure requirements and projects to include scope, budget, and
timescale.
• To oversee all network infrastructures, software applications, licensing,
maintenance and procurement of all engineering network and maintenance of
service and contracts are well managed.
• Identify knowledge of emerging technologies that may benefit the government.
• Listen, communicate, motivate and encourage effectively to technology staff
members to achieve a high level of quality.
• Provide for emergency plans and assistance in the event of equipment failure.
• Supervise and manage his/her team to achieve the Agency’s mission.
• Perform any other duty as may be assigned by superiors.
27.1.4 QUALIFICATIONS, SKILLS AND EXPERIENCE
• Bachelor degree in either Information Technology Computer Engineering /
Electronic Engineering/ Computer science or Telecommunication.
• Master’s degree in related field is an added advantage.
• Experience with increasingly complex leadership and management responsibilities
in information technology and data Communication environment.
• Enterprise level documentation and change management experience Servers and
desktops, Operating Systems, Cisco including wireless and VOIP, Active Directory,
Group Policy, Scripting, web server administration, firewalls, IPS and security, VPN,
Disaster recovery, scripting, SQL, network cabling and design.
• Must have one of the Network/ICT Security related certification like CCNP, CISM,
MCSE, RED HAT, CCTE, CISSP, MCSA, ORACLE or its equivalent.
• At least eight (8) years of practical working experience in public or any private
reputable organization.
27.1.5 KEY COMPETENCES
• Outstanding critical thinking and problem solving skills
• Advanced planning and organizing
• decision-making skills
• Excellent communication skills
• Ability to persuade, influence and lead
• Excellent team work and negotiation skills
• Adaptability and flexibility
27.1.6 REMUNERATION
Attractive remuneration package in accordance with the Institution’s salary scale.
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27.2 ASSISTANT DIRECTOR - CONSULTANCY AND ADVISORY
SERVICES - 1 POST - (RE-ADVERTISED)
27.2.1 REPORTS: TO THE DIRECTOR OF ICT MANAGEMENT SERVICES
27.2.2 JOB PURPOSE:
To provide advisory and technical consultancy to the Government institutions on all e-
Government related Projects.
27.2.3 KEY DUTIES AND RESPONSIBILITIES
• Head the ICT Consultancy and Advisory Section
• Lead on the Government service improvement through use of ICT
• Manages IT planning consultancy projects to ensure the quality of project
deliverables, timeliness of delivery and within budget.
• Provide IT audit planning, facilitation and advisory services to the Government.
• To provide appropriate infrastructure technology solutions in support of the ongoing
government operations and new application requirements and strategic
direction.
• Coordinates IT audits in Public Service
• Perform any other duties as may be assigned by his/her superior.
27.2.4 QUALIFICATIONS, SKILLS AND EXPERIENCE
• Bachelor Degree in Computer Science, Computer Engineering, Electronics
Engineering or IT or equivalent.
• Master’s degree in Business Administration or knowledge of business
management will be an advantage
• Experience in managing an enterprise IT Projects
• Experience in IT planning and/or audit functions
• Good project management, written and communications skills.
• Able to conceptualize high level IT planning / governance concepts.
• Must have one of ICT Service Management related certification like ITIL, COBIT,
CISA, CISM, CISSP or equivalent
• At least eight (8) years of practical working experience in public or any private
reputable organization.
27.2.5 KEY COMPETENCES
• Experience with increasingly complex leadership and management responsibilities
in information technology and data Communication environment
• Outstanding critical thinking and problem solving skills
• Advanced planning and organizing
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• Decision-making skills
• Excellent communication skills
• Ability to persuade, influence and lead
• Excellent team work and negotiation skills
• Adaptability and flexibility
27.2.6 REMUNERATION
Attractive remuneration package in accordance with the Institution’s salary scale.
27.3 ASSISTANT DIRECTOR - LEGAL SERVICES – 1 POST - (READVERTISED)
27.3.1 REPORTS: TO THE CHIEF EXECUTIVE OFFICER
27.3.2 JOB PURPOSE:
To manage legal services for the Agency.
27.3.3 KEY DUTIES AND RESPONSIBILITIES
• Head of Legal section
• Controlling, managing and directing the Agency activities of the Legal Services
function;
• Ensuring that the Chief Executive is at all times apprised of and advised on
developments within the function’s remit;
• Providing professional and strategic advice to the Board, Chief Executive, and
senior management;
• Managing and co-coordinating the Agency’s approach towards litigation/other
proceedings to which the Agency is party or potentially party;
• Leading in the development of regulations and related material pertaining to the
Agency’s statutory functions/powers etc.;
• Coordinating the preparation of draft legislation as required;
• Liaising with other parties’ legal advisors/representatives as required;
• Undertaking legal research as required;
• Responsible for Legal risk management duties for the Agency
• Oversee the legal implications of the policy development issues for the Agency
• Responsible for litigation management for the agency
• Responsible for regulatory compliance for the agency
• Responsible for Contract negotiation for the Agency
• Performs any other duties as may be assigned by his/her superiors.
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27.3.4 QUALIFICATIONS, SKILLS AND EXPERIENCE
• Bachelor Degree in Law from an accredited institution who is an Advocate of a High
Court.
• Master’s degree in Law with a bias in ICT Law/Security is a must
• Hands on skills and experience in handling complex legal issues
• At least eight (8) years work experience in public or any private reputable
organization with a strong practical background.
27.3.5 KEY COMPETENCES
• Experience with increasingly complex leadership and management responsibilities
in information technology and data Communication environment
• Outstanding critical thinking and problem solving skills
• Advanced planning and organizing
• Decision-making skills
• Excellent communication skills
• Ability to persuade, influence and lead
• Excellent team work and negotiation skills
• Adaptability and flexibility
27.3.6 REMUNERATION
Attractive remuneration package in accordance with the Institution’s salary scale.
27.4 COMPUTER SYSTEM ANALYST GRADE I (BUSINESS
ANALYSIS) - 1 POSTS - (RE-ADVERTISED)
27.4.1 REPORTS: TO THE ASSISTANT DIRECTOR CONSULTANCY AND
ADVISORY SERVICES
27.4.2 JOB PURPOSE:
To provide functional support and expand capabilities in the areas of client
development & management, business management, programming, and
administration.
27.4.3 KEY DUTIES AND RESPONSIBILITIES
• To analyze, document and propose solutions for large and/or complex business
areas and to prepare functional specifications.
• To assist in the preparation of user and system test plans
• Collecting, understanding, and transmitting the business requirements for the
project, and translating these into functional specifications and detailed test plans.
• Analyze and document business processes.
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• Document workflows and results of business analysis and obtain sign-off from the
client on the specifications.
• To provide the link between the customer, development team and any third party
regarding software functionality, throughout the development lifecycle.
• To design and execute the test scenarios and test scripts.
• Day to day management of change requests in relation to the project plans to
ensure agreed deadlines are met.
• Prepares periodic reports showing progress against outstanding milestones, status,
resource requirements, issues, risks and dependencies.
• Perform business analysis to oversee e-government operations
• Conduct situation analysis to identify critical issues in e- government
implementation
• Responsible for E-Government impact studies in MDAs, LGAs and government in
general
• Interact with the implementing agencies to help them in drafting project
requirements
• Perform any other duty as may be assigned by his/her superior
27.4.4 QUALIFICATIONS, SKILLS AND EXPERIENCE
• Bachelor degree in Arts or Science or field related to Information
Systems/Business/Project Management
• Relevant experience analysing and documenting complex business processes.
• Strong knowledge of writing requirements specifications for business and
Information Systems.
• End to end experience of the project lifecycle
• Relevant experience interacting directly with end users.
• Results oriented with good communication and interpersonal skills.
• Certifications in Project/Programme Management like PMP, Prince2 etc and ICT
Service Management like ITIL, COBIT etc. are added advantage.
• At least two (2) years of practical working experience in public or any private
reputable organization.
27.4.5 REMUNERATION
Attractive remuneration package in accordance with the Institution’s salary scale.
27.5 PERSONAL SECRETARY GRADE I - 1 POST - (RE-ADVERTISED)
27.5.1 REPORTS: TO THE ADMINISTRATIVE OFFICER
27.5.2 JOB PURPOSE:
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To perform general secretarial and Office Management duties
27.5.3 KEY DUTIES AND RESPONSIBILITIES
• Type both open and confidential letters/ matters; maintains a diary of appointments
for the executives, advising him available time and reminding him/her of
appointments are requested.
• Receives all visitors with courtesy and decorum ascertains the nature of the visitors
business and relays information to the officer.
• Answers telephone calls and intercom, giving information to callers or routing calls
to appropriate officials.
• Takes proper care of facilities, equipment and documents
• Performs other duties as may be assigned by superiors
• Excellent communication (writing and speaking) and customer care skills
• Ability to handle multiple tasks under pressure and produce timely results
• Ability to synthesise multiple instructions and communicate them properly
27.5.4 QUALIFICATIONS, SKILLS AND EXPERIENCE
• Form IV Certificate with a Certificate/Diploma in Secretarial Studies. Must have
passed shorthand and Hatimkato 80 w.p.m with a certificate in computer with
Windows, Microsoft Office, Internet,
• At least five (5) years of practical working experience in public or any private
reputable organization
• Excellent communication (writing and speaking) and customer care skills
• Ability to handle multiple tasks under pressure and produce timely results
• Ability to synthesise multiple instructions and communicate them properly
• Should be able to demonstrate high level of maturity
27.5.5 REMUNERATION
Attractive remuneration package in accordance with the Institution’s salary scale.

Ref. Na EA.7/96/01/D/24 26th March, 2013

NB: GENERAL CONDITIONS

i. All applicants must be Citizens of Tanzania and not above 45 years old, however,

should also observe the age limit for each position where indicated.

ii. Applicants must attach an up-to-date current Curriculum Vitae (CV) having

reliable contact postal address, e-mail address and telephone numbers.

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iii. Applicants should apply on the strength of the information given in this

advertisement.

iv. The title of the position and institution applied for should be written in the

subject of the application letter and marked on the envelope; short of which

will make the application invalid.

v. Applicants must attach their detailed relevant certified copies of Academic

certificates:

- Postgraduate/Degree/Advanced Diploma/Diploma/Certificates.

- Postgraduate/Degree/Advanced Diploma/Diploma transcripts.

- Form IV and Form VI National Examination Certificates.

- Computer Certificate

- Professional certificates from respective boards

- One recent passport size picture and birth certificate.

vi. FORM IV AND FORM VI RESULTS SLIPS ARE STRICTLY NOT ACCEPTED

vii. Testimonials, Partial transcripts and results slips will not be accepted.

viii. Presentation of forged academic certificates and other information in the

CV will necessitate to legal action

ix. Applicants for senior positions currently employed in the public service should

route their application letters through their respective employers.

x. Applicants for entry levels currently employed in the Public Service should

not apply, they have to adhere to Government Circular Na. CAC.

45/257/01/D/140 dated 30th November, 2010.

xi. Applicants who have/were retired from the Public Service for whatever reason

should not apply.

xii. Applicants should indicate three reputable referees with their reliable contacts.

xiii. Certificates from foreign Universities should be verified by Tanzania

Commission for Universities (TCU)

xiv. Dead line for application is 9th April, 2013 at 3:30 p.m

xv. Applicants with special needs/case (disability) are supposed to indicate

xvi. Women are highly encouraged to apply

xvii. Only short listed candidates will be informed on the date for interview

xviii. Application letters should be written in Swahili or English

xix. APPLICATION LETTERS SHOULD BE POSTED TO THE FOLLOWING

ADDRESS. HAND DELIVERY IS NOT ACCEPTABLE:

Secretary OR Katibu

Public Service Recruitment Sekretarieti ya Ajira katika

Secretariat, Utumishi wa Umma

P. O. Box 63100 S. L. P 63100,

DAR ES SALAAM. DAR ES SALAAM.