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NSS Engineer Tigo Tanzania


Role Purpose

Administer daily, system operation and maintenance of all NSS network nodes
Key Responsibilities

- Daily operation and maintenance of NSS  nodes

- Attend to and resolve all alarms using standard vendor documentation for operation and maintenance of NSS nodes.

- Escalate all service affecting faults in accordance with department fault escalation procedures.

- Daily backup of switch transaction logs and billing files.

- Perform weekly configuration backup of all core network nodes.

- Record and document all major activities performed during shift.

- Perform daily subscriber dump for it department.

- Ensure daily alog transfer is dumped appropriately for it department.

- Maintain general neatness and security in the OMC.

- Investigate and resolve customer complaints related to the system.

- Accurate and timely reporting of network outages

- Act as alternate backup for NSS supervisor
Position Requirements

- Bsc. Electronics and Telecommunications Engineering
- 1-3 years work experience in related field

CLICK HERE TO APPLY
Deadline : None