Sales Support Coordinator

Title		Sales Support Coordinator - 12 month contract
Job ID		gsm-lon-526
Department		GSMA Ltd
Location		London
Description  A Sales Support Coordinator is required to support the work of the sales team and thereby increase productivity. Responsibilities/duties will include, but are not limited to: • Processing all Sales Orders via our CRM • Liaising cross departmentally for the implementation of all Sponsorships and Media contracts • Allocating incoming leads to the Sales Team • Providing administrative support to the sales team as required. • Responsibility for ensuring the smooth running of the administrative functions within the department leaving the sales team to focus on client contact time and sales. • To control our space reallocation system based on clients previous spend • Booking meetings and making travel arrangements as required • Liaising with the Operations team to ensure accurate floor planning for Events • Preparation of standard presentation materials • Responding to client queries with standard letters within a set response time. • Keeping data bases and other information sources up to date. • Managing central sales databases • Support Sales time on-site at the events for rebooking effort • Ensuring Floor Plans correlate to CRM and Operational Data • Some travel may be required
Context  GSMA – Our role - The GSMA represents the interests of the worldwide mobile operator community. Spanning 219 countries, the GSMA unites nearly 800 of the world's mobile operators as its members, as well as linking them with more than 200 companies in the broader mobile ecosystem (including; handset makers, software companies, equipment providers, Internet companies, and media and entertainment organizations). The GSMA is focused on innovating, incubating and creating new opportunities for its membership, all with the end goal of driving the growth of the mobile communications sector and the role of operators within it. In addition, we work with Governments, regulators and NGO’s to develop the social and economic value of mobile on a country, region and global basis. Finally we operate and produce the world leading Mobile World Congress and its sister events. The GSMA is governed by a 25 member board, comprising CEO level representatives from the world's leading mobile operators, among them AT&T, Bharti Airtel, China Mobile, NTTDoCoMo, Orange, Telefonica, Telecom Italia-TIM, Deutsche Telecom and the Vodafone Group. GSMA – Our Organisation - Our people include some of the best talent from around the world focusing on developing industry initiatives. We are a truly international organisation with offices in London, Atlanta, Barcelona, Brussels, Hong Kong and Santiago, and through our different offices we embrace the diversity that has allowed the mobile industry to be acknowledged as one of most fast moving and dynamic industries in the world. Our envied position at the centre of the industry allows us to collaborate with our diverse membership and support them through some of their most complex challenges that they face as an industry. Please visit www.gsmworld.com for a wealth of further information.
Criteria  The ideal person will be articulate, professional, a great communicator, extremely organised and pay particular attention to detail. This is a broad, interesting and challenging role that will give the right candidate exposure to an exciting events business with a respected and reputed company within the industry. They will need to be or demonstrate: • Good interpersonal skills - can work effectively within a lively team • Experience in a Sales Support role, ideally in the telecommunications or events industry • Excellent communication Skills - both written and oral • Well organized and able to manage multiple tasks simultaneously • Good working knowledge of Microsoft packages • Some knowledge of Sales Force is preferred but not essential • Typing @ 40wpm • A methodical approach to work with good attention to detail • Professional and enthusiastic • The ability to handle potentially challenging stakeholders • Self-motivated and able to work autonomously
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