Coordinator Member Support & Impact Monitoring
Coordinator Member Support & Impact Monitoring
The Union for Ethical BioTrade is a non-profit association that promotes the “Sourcing with Respect” for ingredients that come from biodiversity. Registered in Geneva, with offices in Amsterdam and Sao Paulo, UEBT manages the Ethical BioTrade standard. UEBT is a member of ISEAL. Members of UEBT are companies working in cosmetics, food or pharma. They are committed to gradually ensuring that their sourcing practices promote the conservation of biodiversity, respect traditional knowledge and assure the equitable sharing of benefits all along the supply chain. To implement the Ethical BioTrade standard, UEBT members set up a biodiversity management system that ensures the standard is integrated in relevant company departments (e.g. R&D, sourcing) and throughout their natural ingredient portfolio. Members identify priority supply chains to which the Ethical BioTrade standard is being applied in an accelerated way. Third party auditors periodically verify these commitments of UEBT members. UEBT is based in the Netherlands and Brazil.
For the Amsterdam office, UEBT is looking for a
Coordinator Member Support & Impact Monitoring
As key contact for UEBT members, you liaise with UEBT member organisations, keeping them abreast of new developments and working with them to report on membership obligations. You provide information and guidance on UEBT’s operations and membership requirements and identify members’ evolving needs. You coordinate with colleagues within UEBT to make sure members’ needs are met and projects are developed to increase member support. Furthermore, you collaborate with colleagues and expert organizations to further design, develop and implement UEBT’s system to monitor, evaluate and assess the impact that the UEBT members have on local sustainable development. You are driven to contribute to biodiversity and ‘Sourcing with Respect.’ You have a pragmatic, service oriented and hands-on attitude and thrive in a dynamic, international organization. Your understanding of how companies operate enables you to frame your work within their approaches and priorities. You work closely together with colleagues in Brazil and Europe and report to the Executive Director.
For the Amsterdam office, UEBT is looking for a
Coordinator Member Support & Impact Monitoring
As key contact for UEBT members, you liaise with UEBT member organisations, keeping them abreast of new developments and working with them to report on membership obligations. You provide information and guidance on UEBT’s operations and membership requirements and identify members’ evolving needs. You coordinate with colleagues within UEBT to make sure members’ needs are met and projects are developed to increase member support. Furthermore, you collaborate with colleagues and expert organizations to further design, develop and implement UEBT’s system to monitor, evaluate and assess the impact that the UEBT members have on local sustainable development. You are driven to contribute to biodiversity and ‘Sourcing with Respect.’ You have a pragmatic, service oriented and hands-on attitude and thrive in a dynamic, international organization. Your understanding of how companies operate enables you to frame your work within their approaches and priorities. You work closely together with colleagues in Brazil and Europe and report to the Executive Director.
Responsibilities
• Relationship management and member satisfaction, e.g. by liaising with UEBT members to understand their needs and address their queries
• Support to members to comply with UEBT impact monitoring and reporting requirements
• Development and implementation of the UEBT Monitoring, Evaluation and Impact system in line with ISEAL requirements
• Development and implementation of field test sites for in-depth impact measurement and collaboration with local stakeholders in data collection
• Collection of impact monitoring data from members, and preparation of monitoring & evaluation reports
• Conduction of projects and assignments with donors and private sector partners
• Together with other UEBT staff, providing guidance on membership application process, provide technical inputs and training
• Relationship management and member satisfaction, e.g. by liaising with UEBT members to understand their needs and address their queries
• Support to members to comply with UEBT impact monitoring and reporting requirements
• Development and implementation of the UEBT Monitoring, Evaluation and Impact system in line with ISEAL requirements
• Development and implementation of field test sites for in-depth impact measurement and collaboration with local stakeholders in data collection
• Collection of impact monitoring data from members, and preparation of monitoring & evaluation reports
• Conduction of projects and assignments with donors and private sector partners
• Together with other UEBT staff, providing guidance on membership application process, provide technical inputs and training
Candidate requirements
• Master’s degree in ecology, agronomy, environmental science or related fields
• At least 3-5 years work experience in international business environment, preferably in customer relationship management
• Experience with international customer support and monitoring & evaluation along supply chain, supply chain management and the use of sustainability standards are strong assets
• Service oriented and able to design pragmatic solutions aligned with business’ needs
• Team player and ability to coordinate tasks with various professionals
• Able to operate in a small and growing organisation with limited resources
• Fluency in English and French are a precondition for this position
• Master’s degree in ecology, agronomy, environmental science or related fields
• At least 3-5 years work experience in international business environment, preferably in customer relationship management
• Experience with international customer support and monitoring & evaluation along supply chain, supply chain management and the use of sustainability standards are strong assets
• Service oriented and able to design pragmatic solutions aligned with business’ needs
• Team player and ability to coordinate tasks with various professionals
• Able to operate in a small and growing organisation with limited resources
• Fluency in English and French are a precondition for this position
Employment is based upon 32 to 40 hours a week. The position is based in Amsterdam and implies regular global travel. We strongly prefer candidates who have a work & residency permit for the Netherlands. The initial contract is for 6 months, to be renewed in case the candidate functions well.
Please send your application (max 1 page letter, 2 page CV) toapplication@duurzaamheidwerkt.nl before 17 March 2013, mentioning Coordinator Member Support & Impact Monitoring in the subject line. For more information about this position, please contact Duurzaamheid Werkt, Brigitte
Ligtvoet: +31 (0) 6 55 10 03 41.
Ligtvoet: +31 (0) 6 55 10 03 41.
For more information about the Union for Ethical BioTrade, please visit www.ethicalbiotrade.org.
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