Manager - Business Process Engineer

Job Title: Manager - Business Process Engineer
Main Purpose:  To use significant process knowledge to design new business processes, transform existing business processes and implement plans. To ensure that the process design is in alignment and compliance with the overall business goals and polices. To create the specifications for new and modified business processes within the context of business goals, process performance objectives, workflows, business applications, technology platforms, data resources, financial and operational controls and integration with other internal and external processes. To provide both the logical design of what activities are performed and the physical design of how the activities are performed and various levels of detail within the context of the business architecture.
Job Category: Advisory	Location: Sunninghill
Job Type: Full Time	Grade/Level: Manager	Closing Date: 22/03/2013
Line of Service: Advisory	Available Positions: 5
Division/Group: Financial Services
Responsibilities/Output:
Leadership in process based solution design including approach, work breakdown, team member roles, application of methodology and overall solution design Liaise with contractors, vendors and other stakeholders on an SME level to facilitate process solutions Application of recognised process analysis and improvement techniques Design of “end-to-end” process models within the context of a process architecture Facilitation of process improvement engagement and workshops with clients including “To Be” process design Documentation of process models where necessary • Providing thought leadership in on-going solution offering and best practice Development, coaching and mentoring of junior process practitioners Leading and managing a team of process modelers Identification of business developments opportunities Development of client relationships
Requirements
Qualification Level: B degree	Additional Qualification Level: n/a
Experience Required: 4 - 5 years
Competencies / Skills:
Degree preferably BSc Eng, BSc, B.Com • Six Sigma, CMMi, ITIL or similar certification preferable. 4 - 5 years experience in business process engineering of which at least 3 years within the Financial Services Sector with track record of improving business performance. • Leadership, Passion for performance improvement, Team player Solution orientated, Strong Financial Services understanding and insight Building and sustaining relationships Being passionate about customer service Being curious – learning, sharing and innovating Leading and contributing to team success Communicating with impact and empathy Developing self and others through coaching Demonstrating courage and integrity Acquiring and applying commercial and technical expertise Managing projects and economics Being open-minded, practical and agile with change Strategic thinking Long-term thinking Logical reasoning Analytical ability Ability to handle complexity Openness to ideas Verbal and written communication Tactful and diplomatic Participative leadership Assertiveness Perseverance Influencing Sound judgment Innovation Resilience Attention to detail Quality orientation Problem solving Drive Results orientation Excellence orientation Rule orientation Stress management
Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic
Overtime Required: n/a

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