Sales Engineer - Western Canada

FireEye is the leading provider of next-generation threat protection focused on combating advanced malware, zero-day and targeted APT attacks. FireEye's solutions supplement security defenses such as traditional and next-generation firewalls, IPS, antivirus and Web gateways, which can't stop advanced malware. These technologies leave significant security holes in the majority of corporate networks. FireEye's Malware Protection Systems feature both inbound and outbound protection and a signature-less analysis engine that utilizes the most sophisticated virtual execution engine in the world to stop advanced threats that attack over Web and email. Our customers include enterprises and mid-sized companies across every industry as well as Federal agencies. Based in Milpitas, California, FireEye is backed by premier financial partners. FireEye protects critical data, intellectual property, and resources against 0-day, targeted malware attacks that are costing enterprises, institutions, and governments billions of dollars in losses. By utilizing inbound and outbound deep packet inspection within virtual victim machines, FireEye provides accurate, actionable alerts while also eliminating false positives to enhance IT productivity: www.fireeye.com  The Sales Engineer (SE) is a customer-focused technical sales professional who provides high level pre sales support and guidance to customers and collaborates with Territory Managers and partners to recommend and develop appropriate customer solution offerings. The SE acts in a consultative fashion and is looked to as an expert in his/her field by the account team, channel partners and customers.  Requirements: 5 yrs experience as a Sales Engineer or equivalent operational tenure.  Travel throughout the region is required.  Key Responsibilities: Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of FireEye products. Refine and research technical requirements of the opportunity Define solution options and articulate the benefits of FireEye products Act as an interface between the Sales organization and technical staff to resolve outstanding issues Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering Work closely with customers in the design and implementation/integration of FireEye products Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design Competencies: Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of FireEye products and solutions Excellent knowledge of security solutions and technologies, including: Linux, Network architecture/implementation/configuration experience and knowledge of packet flow/TCP/UDP traffic Firewall technologies, proxy technologies, anti-virus, spam and spyware solutions (Gateway and SaaS) Malware/security experience Understand and be conversant about FireEye competitors, their solutions, strengths, weaknesses, opportunities and threats FireEye, Inc. is an Equal Opportunity Employer