Header

Technical support engineers


Ref
UKLHR1853
Region
UK - Heathrow
Location
London - Heathrow
Category

Do you want to be in the forefront of aviation technology and be a part of the Technical Operations of our Fleet?
 
We currently have a limited number of vacancies to join the Technical team in our Engineering Operations Control Centre, monitoring aircraft performance through AHM / Airman and Tech Log reports, repetitive defect analysis, aircraft reliability and Safety review plus providing Technical support to the operational area’s for the British Airways fleet of aircraft.

Job Description

Closing Date 7th April 2013

Location – Heathrow, London, UK
Full Time, Permanent
Competitive Benefits Package

Job Purpose
 
Responsible for following laid down Technical procedures to deliver aircraft, engine and component technical, safety and cost performance targets along with continuous improvement of aircraft technical performance, engineering processes and procedures
Support business development and change initiatives in support of the business plan
Job Dimensions
  • Member of a small team responsible for aircraft, engine or component operational and technical management as determined by the business requirements of the owning area
  • Ability to work shifts and provide out of hours support as reasonably required.

Principal Accountabilities

  • Prepares technical data to ensure safe maintenance / repair / modification of BA aircraft engines, components or products
  • Provides on site specialist technical support as required with due regard for safety, technical, regulatory and commercial requirements
  • Analysis and actions safety reports and repetitive defects
  • Monitors technical performance and develops corrective actions, evaluates industry data
  • Supports simplification and process improvement initiatives

The Individual

Skills
  • Project management / prioritisation
  • Team player with people skills
  • Report and business plan writing skills
  • Customer driven with communication skills
  • Problem analysis / technical decision making
  • Self motivated and able to manage change
Experience
  • High degree of business awareness
  • Experience of working in project teams
  • Experience of supplier management
  • In depth fleet/product knowledge gained through considerable hands on experience
  • Specific knowledge of aircraft mechanical and avionic systems, structures and materials
Essential Qualifications
  • Ability to hold CAA / EASA approvals or BA company approvals
  • HNC / HND or equivalent in an engineering subject
  • Recognised Engineering Apprenticeship or equivalent industry experience

Application Process

All applicants are required to submit their CV and answer the following questions.Please prepare your answers in advance, maximum 250 words each.
  • Please tell us why you are attracted to this role and the skills and capabilities that you would bring with you?
  • Describe the importance of having an effective system for real time aircraft monitoring, indentifying repetitive defects and significant technical incidents. What processes / systems can you use in providing one?