UNRWA Director, Internal Oversight Services
UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST UNRWA
UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA seeks the services of a seasoned and innovative professional, highly motivated to provide skilled leadership in the position of:
Director, Internal Oversight Services
Vacancy Announcement Number 13-HQ-AM-12 Grade D-2 Deadline for Applications 17 April 2013 Duty Station Amman, Jordan
The Director, Internal Oversight Services (DIOS) will report directly to the Commissioner-General and provide leadership, technical guidance and strategic management of UNRWA’s audit, investigation, evaluation, inspection, and advisory functions. DIOS also provides support to the Ethics Office, which is administratively attached to DIOS.
The Director, Internal Oversight Services (DIOS) acts as authoritative Advisor to the Commissioner-General on internal oversight matters, while providing counsel and assistance to UNRWA management at all levels. As a member of UNRWA’s Management Committee, DIOS advises on the Agency’s formulation of policy, strategy and programme implementation. As and when required, DIOS also informs and guides UNRWA’s Advisory Commission on oversight issues.
In accordance with the established Agency policy and procedures, the incumbent will:
Primary Duties and Responsibilities • Set clear work objectives for the Department and ensure timely and effective use of performance reviews and feedback mechanisms; ensure regular communications and solve interpersonal or technical conflicts; establish and support a learning environment to include staff development fundamentals, managerial competencies and technical expertise; ensure the Department’s compliance with appropriate oversight professional standards and codes of ethics; provide leadership and technical guidance to and ensures optimal cohesion of DIOS; • Develop, organize and direct implementation of a long-term strategy and a risk-based internal audit and evaluation plan in line with the Agency’s strategic objectives and its Medium Term Strategy; • Lead, support and supervise audits, inspections, investigations and evaluations, ensuring optimal relations between DIOS and the rest of the Agency, including with senior management; • Direct the development of, and follow-up to high quality reports and recommendations on audits, inspections and evaluations and any investigation performed; monitor the actions taken on recommendations, and review and report on the adequacy and effectiveness of implementation; • Oversee the maintenance of UNRWA’s capacity to safeguard its financial and other resources; proactively assesses fraud risk and recommends preventive measures in high-risk areas; lead the conduct of investigations into suspected accounting, financial reporting and operational irregularities; • Direct independent evaluations of a programmatic and thematic nature in consultation with senior staff throughout the organization; align the Agency’s evaluation programme with the priorities of Medium Term Strategy and the Agency’s programme of work; produce normative guidelines for the conduct of programme evaluations for use by programmes and fields; • Represent UNRWA at oversight- and ethics-related meetings within the UN common system, professional organizations, and host and donor country representatives; collaborate with other UN system agencies on oversight and ethics-related matters of mutual interest; • Report regularly and as required to the Commissioner-General, the Advisory Committee on Internal Oversight (ACIO) and UNRWA’s Advisory Commission on the Department’s activities, including the orientation and scope of such activities; serve as the Secretariat of the ACIO, ensuring that the ACIO’s functions are maximized in the Agency’s interests, including through providing strategic input to its work;
• Administratively supervise and support the work of the Ethics Office in its mandated area of work; • Coordinate with Field and Headquarters Directors effective responses to complaints by staff, beneficiaries and other parties; implement Agency policies for the protection of whistleblowers; • Perform such other duties as the Commissioner-General may assign in support of enhanced oversight function across UNRWA.
• Administratively supervise and support the work of the Ethics Office in its mandated area of work; • Coordinate with Field and Headquarters Directors effective responses to complaints by staff, beneficiaries and other parties; implement Agency policies for the protection of whistleblowers; • Perform such other duties as the Commissioner-General may assign in support of enhanced oversight function across UNRWA.
Professional Knowledge and Experience • An advanced university degree from a recognized university in public or business administration, auditing, finance or other related area; • An advanced professional certification obtained through courses of professional study under the auspices of internationally recognized bodies; • At least 15 years of combined national and international professional experience in an oversight function, with at least five years of experience at senior supervisory level; • Excellent command of written and spoken English.
Competencies • Ability to develop and implement a clear strategic vision for the oversight function in the context of evolving institutional reform and to communicate that vision with authority; • High sense of integrity, strong leadership abilities to build relations of trust and cooperation with a broad range of internal and external stakeholders; • Ability to build and maintain confidence and trust in DIOS and in oversight functions generally, particularly as regards appreciation of audit, inspection, evaluation and investigations as instruments of good management;
• Proven track record of excellent leadership as regards both, interpersonal dealings and experience in managing people, assets and processes. Ability to lead and motivate a team in a multicultural setting, ensuring a positive and strong team environment and continuous development of staff; • Ability to handle complex and/or sensitive issues with diplomacy, tact and confidentially, and with sensitivity to the interests of staff members and the Agency; • Excellent writing skills.
• Proven track record of excellent leadership as regards both, interpersonal dealings and experience in managing people, assets and processes. Ability to lead and motivate a team in a multicultural setting, ensuring a positive and strong team environment and continuous development of staff; • Ability to handle complex and/or sensitive issues with diplomacy, tact and confidentially, and with sensitivity to the interests of staff members and the Agency; • Excellent writing skills.
Equivalency When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualification, additional professional training and progressive relevant work experience. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.
Desirable Qualifications • Working knowledge of written and spoken Arabic; • Knowledge of UN financial rules, regulations and procedures, as well as knowledge of audit, investigation and evaluation guidelines; • Experience with risk management in large organizations.
Additional Information The incumbent will be required to travel in UNRWA’s Area of Operations in the Middle East.
Conditions of Service
UNRWA offers an attractive compensation package including annual salary starting at: $112,096 net tax free with dependents or $102,981 single plus post adjustment of 44.1% (subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Initial contract is for two years, with the possibility of further extensions subject to the availability of funds and the continuing need for the post.
UNRWA offers an attractive compensation package including annual salary starting at: $112,096 net tax free with dependents or $102,981 single plus post adjustment of 44.1% (subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Initial contract is for two years, with the possibility of further extensions subject to the availability of funds and the continuing need for the post.
How to Apply To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received throughhttp://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.
UNRWA does not charge a fee at any stage in the recruitment process.
General Information UNRWA encourages applications from qualified and experienced women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.
Date of issue: 18 March 2013/ LA
How to apply:
To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.
UNRWA does not charge a fee at any stage in the recruitment process.
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